Whistleblowing

INTRODUCTION

In compliance with Legislative Decree 24/2023, Promoservice Parma s.r.l. has established a portal for reporting unlawful conduct at https://promoserviceparma.segnalazioni.eu. Its purpose is to address conduct or events that may breach national or EU laws or regulations and to protect the public interest and the entity's integrity.

THE PORTAL

The portal allows reporting persons to submit reports anonymously or provide their personal details, while ensuring the confidentiality of the reporting person's identity, the person concerned and anyone mentioned in the report, as well as the content of the report itself.

The service does not keep tracking logs, to prevent the possible identification of reporting persons who wish to remain anonymous. For further information on how it works, see the following reporting instructions

REPORTS

When a report is registered, the service issues the reporting person with a unique 16-digit identification code (report receipt), needed to access the report later and interact with the case handler. Reports must be made in good faith and include information that is as precise as possible so it can be readily verified. They are handled by a specially trained case handler and treated with the utmost discretion and confidentiality to protect the reporting person from retaliation or repercussions. Receipt will be acknowledged through the portal within 7 days of submission. Further information will follow through the portal within no more than 3 months and until the investigation into the reported event is concluded.

REPORTING PERSON PROTECTION AND RESPONSIBILITY

No direct or indirect retaliation or discrimination may be directed at anyone who submits a report in good faith. The regulations provide for penalties against those who breach safeguards for reporting persons. Please note that, for reports made with intent or gross negligence, or found to be false, unfounded, defamatory or submitted solely to harm the Company, the reported person or other persons concerned, the entity may take appropriate action, including legal proceedings.

PRIVACY

All reports are strictly confidential. Any personal data contained in a report will be processed in accordance with personal data protection rules and the entity's GDPR Policy.

WHISTLEBLOWING PROCEDURE

For further information on reporting procedures and report management, see the Whistleblowing protocol available below: download the procedure.

SUBMIT A REPORT: https://promoserviceparma.segnalazioni.eu