An important result for us and for the companies entrusting us with customer service and the care of their customers and consumers. We are proud to be in the ranking again this year.
Research by the German Institute for Quality and its media partner La Repubblica Affari e Finanza for 2023/2024 found that four of the nine food companies awarded the Top Contact Center seal were our clients.
On 3 December, our Head of AI will be a guest at the University of Parma to discuss AI agent security, autonomy, verification and human oversight.
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Artificial intelligence in customer care works when it starts with business priorities and truly improves processes, operators' work and the customer experience.
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Bia Home & Garden celebrates its 25th Christmas Market with an instant-win competition, daily prizes and a final draw. Simple mechanics reward customers with an engaging experience and showcase the company.
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