Renewal of ISO/IEC 27001:2022 certification – A step forward in information security

Renewal of ISO/IEC 27001:2022 certification recognises our ongoing commitment to information security and the protection of the data we manage every day when providing customer services.

Our company has secured the renewal of ISO/IEC 27001:2022 certification, an internationally recognised standard for information security management.

The scope remains unchanged and aligned with our business and strategy: the information security management system covering the IT infrastructure used to provide customer care and customer service.

An important milestone confirming our ongoing commitment to improving data protection and processing, ensuring high security standards for our clients.

Our audit also examined the main changes introduced by the updated standard. These include revised Annex A controls, new and more specific controls such as cloud security, and the incorporation of environmental issues into the management system, particularly risks associated with climate change.

Renewal of ISO/IEC 27001:2022 certification represents regulatory compliance and recognition of our commitment to information security and data protection — an important advantage for all companies that rely on us every day for customer care and customer service.